Learning with compassion: insights from supporting families following a patient safety event
Louise Pye, our Deputy Director (Operations), has written a blog on what we have learnt about family engagement.
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All NHS trusts are required to tell us about certain patient safety events that happen in maternity and newborn care. This is so that we can carry out an independent investigation and, where relevant, make safety recommendations to improve services at local level and across the whole maternity and newborn healthcare system in England. Throughout investigations we work closely with the families, NHS trusts and staff involved. We do not place blame on individuals or investigate individual members of NHS staff.
Louise Pye, our Deputy Director (Operations), has written a blog on what we have learnt about family engagement.
Our latest annual report and recommendations published 2024/25
Our newest webinar series is launching in October 2026. These will explore learning and themes from our safety investigations.